A four plant glass network and the operations platform that runs it
The problem
I spent four years on a glass line where the numbers that ran the plant lived in a dozen places that did not talk to each other: production here, quality there, a shift handover that depended on who was on and what they remembered to say. Nobody had the full picture until it was stitched together days later, by which point the decision that needed it had already been made.
What I built
I built the operations platform I wished we had: four plants, eight furnaces and eighteen forming lines, with more than thirty screens showing control room, quality, planning and cost from one source of truth. Nothing in it is a guess, so the tests check that the numbers reconcile, glass in against glass out, and a plant manager who disagrees with a figure can be shown the assumption behind it and watch it change. The question answering layer on top scored 22 of 22 on questions I wrote and 0 of 12 on the first set someone else wrote. The zero is the number I trust, because nobody tuned it.